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Richmond American Homes - Concern about process

Mortgage concerns call me at 510 305 2831
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 19.
1.3
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
Warranty
Website
#1403816
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I was threatened daily that I would be fired unless I could motivate the subcontractors to show up and do their job The purchasing department constantly shorted the vendors making them angry On top of that the vendors got stiffed on payments so often the demanded...
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Company wrote 0 public responses to the review from Oct 17.
1.0
#1384128
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Do Not Buy a Home from Richmond Homes. Richmond has intentionally set up road blocks to prevent 3rd party inspections on their new homes. I was hired to do a home inspection in Frederick CO on a new build and Richmond sent over a laundry list of insurance requirements...
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Company wrote 0 private or public responses to the review from Oct 10.
1.0
I didn't like
  • Richmond homes quality
#1378124
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Richmond American Homes - Completely unacceptable

Worst experience EVER. Do NOT build with this company. It has been a complete nightmare from the start.
Company wrote 0 private or public responses to the review from Oct 08.
1.3
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
#1376532
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During the build process, don’t expect to have prompt communication or answers from them. It’s nearly impossible to get anyone on the phone. They have all their employees so overloaded with work that they have no time to deal with any extra concerns from customers...
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Company wrote 0 public responses to the review from Sep 09.
1.9
#1350624
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Think twice people. Unless you have a 800 score and are young and healthy these liars will play every game in the book. I watched them sit and lie to a disabled vet with cancer. They screwed up his loan by lies and misrepresentation. So the head of sales has a meeting...
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Company wrote 0 public responses to the review from Jul 24.
1.0
#1311510
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I purchased a Richmond American Home about 4 years ago and every summer me and my family suffer from heat exaustion in this house. I have had so many technicians to come to my home and every last one of them say the ac is to small for your house. Now my home warranty...
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Company wrote 0 public responses to the review from Jun 28.
1.0
I liked
  • At first look all was wonderful
I didn't like
  • Poor air circulation in home
#1290944
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Richmond American Homes - Give up foundation warranty
Richmond American Homes - Give up foundation warranty
Richmond American Homes - Give up foundation warranty
Richmond wants us to sign a non-disclosure that would free all parties not limited too giving up our home warranty to save their butt for installing a home that is on a utility easement, has a foundation that doesn't meet structural design or rather building law as it...
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Company wrote 0 private or public responses to the review from May 23.
1.0
#1262707
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SALES AGENT MICHELE LEE MERIDIAN IN QUEEN CREEK SHE EXPLAINED THAT 6 LOTS WERE REMAINING AND THAT A PRICE INCREASE WAS COMING IN TWO WEEKS. SO I PICKED A HOME TO BUILD AND HAD IT DRAWN ON ONE OF THE 6 LOTS THAT I WANTED. TOLD HER I WOULD BE OVER WITH A CHECK AND WANTED...
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Company wrote 0 private or public responses to the review from Apr 29.
#1244058
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Richmond American Homes - Applauded and discussed

We suggest anyone that wants to built with this incompetent builder run as fast as they can in the opposite direction. We’re applauded, discussed and tired of chasing them to come address the issues that should have been dealt with before we went to closing. I give them a ten on shattering people’s dream house. As for builtmanship, customers service, etc. they’re a failure.
Company wrote 0 public responses to the review from Apr 23.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1239373
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