filters
state:
Show
city:
Show
product:
Show
Richmond American Homes - Give up foundation warranty
Richmond American Homes - Give up foundation warranty
Richmond American Homes - Give up foundation warranty
Richmond wants us to sign a non-disclosure that would free all parties not limited too giving up our home warranty to save their butt for installing a home that is on a utility easement, has a foundation that doesn't meet structural design or rather building law as it...
Read more
1.0
#1262707
Reply to reviews
SALES AGENT MICHELE LEE MERIDIAN IN QUEEN CREEK SHE EXPLAINED THAT 6 LOTS WERE REMAINING AND THAT A PRICE INCREASE WAS COMING IN TWO WEEKS. SO I PICKED A HOME TO BUILD AND HAD IT DRAWN ON ONE OF THE 6 LOTS THAT I WANTED. TOLD HER I WOULD BE OVER WITH A CHECK AND WANTED...
Read more
#1244058
Reply to reviews
Show

Richmond American Homes - Applauded and discussed

We suggest anyone that wants to built with this incompetent builder run as fast as they can in the opposite direction. We’re applauded, discussed and tired of chasing them to come address the issues that should have been dealt with before we went to closing. I give them a ten on shattering people’s dream house. As for builtmanship, customers service, etc. they’re a failure.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1239373
Reply to reviews
Richmond American Homes - Richmond American Nightmare!
Richmond American Homes - Richmond American Nightmare!
We built our town home last February in Maryland and we have had nothing but Plumbing issues ever since including sprinklers, leaking pipes and floods! Now we're having trouble with the drywall and paint in our basement bubbling and pulling away from the wall. We have...
Read more
1.0
#1222857
Reply to reviews
Richmond American made a lot of false promises, they are horrible and care about money only. They do not care about people's feelings of moving in to a home and raising their families. They lied to us. First they promised that they would build the house in 6 months...
Read more
1.0
I liked
  • At first look all was wonderful
I didn't like
  • No pride
  • No pride poor quality
  • Poor quality
#1222656
Reply to reviews
Show

Richmond American Homes - Very poor the warranty of this new home is not been use

The 2nd floor hallway the floor is not properly install bathtub is been damage before I move in several cracks all over the house base board different sizes and out side painting is been missing to paint the same color of the house
#1216542
Reply to reviews
First the good: most of the Richmond staff members were a pleasure to work with.  Our sales associate was great and the folks at the design center were both friendly and helpful.    Now for the long list of the bad: dealing with the build super and assistant super was...
Read more
2.3
#1165635
Reply to reviews
I have never experienced such a greedy, careless, complete disregard to customer happiness company in my life!! Richmond ONLY cares about making money. Hey, I get it. They are in business to make money, but if Richmond makes a mistake by forgetting to install something...
Read more
1.1
I liked
  • Final product
I didn't like
  • Lack of communication - out right lie to your face
#1162770
Reply to reviews
We are in the middle of our build and they lie to us all of the time. They struggle with communication with each other which creates many mistakes- very sloppy work! Nothing is what it seems and they try to make you feel bad, threaten you with the contract and they...
Read more
1.0
#1162746
Reply to reviews
First, I paid extra for the house to be set back 8 feet to give me more drive way. When I got to the site a couple of weeks later, they had already poured foundation and I was stuck with the short driveway. Later in construction, I noticed that the gourmet kitchen was...
Read more
2.1
I didn't like
  • Took feet away from kitchen without consulting me
  • Poor air circulation in home
  • Not as expected
#1156716
Reply to reviews