Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
0 comments

Don't buy Richmond American!

When you go through the models look closely and you will see the poor craftsmanship.They use cheap contractors that take zero pride in their work.

Not to mention as they do their job, they destroy what is already done as they go. Our home was supposed to be ready in August 2015. We didn't close until November 2015. It still wasn't perfect, but they made a million empty promises on how they would take care of all the items on the walk-thru check list.

It is now May 2016 and I am still waiting. I have faulty electrical. The upgraded pre-wire was not completed. I have cracked tile.

I have missing grout. My bathtub has been removed and sitting in my shower for 6 weeks and who knows when that will be fixed. I have missing lighting. There is no smoke or carbon detector anywhere in the entire great room/kitchen.

I have a kitchen faucet that works intermittently. I have shower doors that are too big for the miniature bathtubs they installed. Neither of my teenagers can use their showers. I have a defective refrigerator that gurgles every time you open the door.

Leaking shower head. Loose shower handle. The list goes on and on. Of the handful of neighbors I have spoken to everyone has similar experiences.

Everyone is unhappy. All I can say is research the builder before you buy. It doesn't matter what price point you buy at. We are in a gated community, in Summerlin, and this home before upgrades is priced at $655,000.

Just because you spend top dollar does not mean you will get good service.At this point I would settle for any service.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of craftsmanship and no pride. Please immediately contact the author of this review to discuss bad quality of monte bello the robert. Richmond American Homes needs to have the product delivered according to poster's claims.

Other people also mentioned monte bello the robert in their reviews. You may find this information helpful for further shopping at Richmond American Homes.

Had an Experience with Richmond American Homes?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Pulte Homes - Think twice before buying a Pulte Home at Fireside Norterra Pulte Homes "I closed on a new construction Pulte home in Phoenix on August 2. On September 8 after morning rain, I discovered an area of 13'out from the patio is..." Read more Ryland Homes - Ryland/CalAtlantic Horrible nightmare company Ryland Homes "I can't tell you just how devastating it is to invest so much time, money and emotion into building a home only to have it all ripped away simply for..." Read more Charles Brzezinski Construction Services - Unprofessional contractor costs us thousands extra Charles Brzezinski Construction Services "We already left a review of Charles Brzezinski and CBCS but please disregard that review as it was forced out of us because Charles held our project hostage until my..." Read more Lockridge Homes - My Lockridge Home Lockridge Homes "If you are thinking of building a home with Lockridge Homes of Rolesville, NC come see my home first. Call me at 336-599-3930 and set up a time to see..." Read more Directv - Sales Representative Lied Regarding Sales Offer Directv "On 9-14-17, I was approached by a Direct TV sales representative, offering promotional sales for service. Since I had Uverse service and was looking to lower the cost of my..." Read more Kemper Home Service Companies - DO NOT BUY KEMPER HOME INSURANCE Kemper Home Service Companies "I bought a new house in 2016. I did own a house prior to this in the same area for last 10 years. My agent told me that there is..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more