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I built a Richmond American Home in Salt Lake City. I've built houses before but this was ridiculous. Poor flashing and stucco installation - major leaking in house around windows. Major cracks in stucco. Plumbing pipes not glued together in shower, AC condense pipe -...
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#1036094
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Buyers DO NOT buy your dream home from Richmond American Homes. The Sales person who promised us a dream home with their Home Care Service Person. It is now a nightmare for us.It has been almost more than a year since we moved into our home and still waiting on a...
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1.0
I didn't like
  • Lack of communication
#1030732
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You will regret building with Richmond American. My experience is with Loki and Clint in Vineyard, UT. Avoid at all costs. Richmond does poor quality work and then you get to deal with their terrible customer service while fighting to get what you paid for. When we had...
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2.0
Vineyard, Utah
#1016256
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Richmond American Homes Warranty Services Review

Richmond American Homes
#742270
Good morning.this is Houcine ,Mlih I purchased home from Rechmond American home company since 2013 ,we had issue last two months,they started fixed but they don't finished yet ,and there is more things I tried to contact customer service ,Intel now no one contact me yet
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Richmond American Homes Homebuying 101 Review

Richmond American Homes
#675382
2.1
Details
After 8 months of partial construction and delays on delays I don't even have a roof to start the interior. After being told it will be this week by multiply management levels including a VP don't believe them they will let you down. Don't expect your home to be finished unless you have a minimum of a year.
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
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Richmond American Homes Warranty Services Review

Richmond American Homes
#675193
Failed to complete 1 year maintenance. Several appointments scheduled for paint and drywall in which workers never showed up. Missed time from work
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House Review

Richmond American Homes
#563548
1.0
Details
Just bought our 2nd house with Richmond American Homes in Las Vegas NV. Dozens of issues. What you get is low qualty matrials and poor workmanship. Lots of repairs.
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Customer service
Product or Service Quality
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Warranty
We bought a Richmond house in Crystal Valley, Castle Rock and they have lied right to your face over and over again. If you buy a house from them {don't), they will tell you at the closing they will fix issues you come across after moving in at the 2 week, 4 week and...
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Anonymous
ANONYMOUS

i HAVE THE SAME OPINION AS YOU. RICHMOND AMERICAN HOMES HAVE HORRIBLE CUSTOMER SERVICE WHEN IT COMES TO THEIR 1 YEAR WARRANTY. OUR 30 DAY WALK THROUGH WAS CLOSE TO 70 DAYS, OU...

I didn't like
  • Being lied to every step of the way
#994661
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My husband is retiring from the Army after 20 years and we decided to finally settle down and buy our permanent home in Buckeye, Az. We loved the floor plan of RAH but were aware of the horrible reviews. We brushed it off as just flukes... we were wrong. It first...
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1.8
#953527
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Put a contract on a Richmond Home at Forrest Trace in Colorado. I added future wet bar locations for a cost so that I could finish my walk out basement. Well know they don't want to put in the future wet bar locations and want me to sign a change order to delete. So...
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1.2
Fairplay, Colorado
#941429
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We have been underway for over 8 months in Colorado Springs - Banning Lewis subdivision with a new home build - Daniel Plan - with Richmond American. We signed papers in December 2015 and canceled the contract in September 2016. We signed papers to discontinue this...
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Anonymous
Anonymous

I'm running into similar issues , they are the worst company to work with and wish I never bought here in puyallup!!!!!

#925130
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Richmond American Homes - House Construction Review from Fairfield, California
Richmond American Homes - House Construction Review from Fairfield, California
Richmond American Homes - House Construction Review from Fairfield, California
Richmond American Homes - House Construction Review from Fairfield, California
Unfortunately we had Richmond American Homes build our new home. We do love the floor plan but everything else was a disaster. The sales staff were very unprofessional and rude. The loan process was like the left hand didn’t know what the right hand was doing and the...
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1.7
#919100
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We were in the process of purchasing a RAH home when a buyer backed out and we wanted to change lots. We were willing to pay for all of the upgrades that the previous two people had chosen without complaint. They came back and wanted to include ALL of the price...
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1.0
#913031
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and the my air ducts and vents not sealed and in some rooms the air vents never worked my home was painted with multibule colors on the out side walls and you can drive by and see that it is not just my home in this area my husband was very sick and...
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I liked
  • How they kick you in the mouth
  • At first look all was wonderful
I didn't like
  • Poor quality of construction
  • Being lied to every step of the way
  • Cheap and cut corners
#901932
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