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We built a home nearly 13 years ago. We have had foundation issues (including a crack that extends from side of the house to the other and happened within only a year of time). Crumbling driveways are not just a problem we encountered but almost every home in the...
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1.0
#1134143
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We bought a home in July. Sure, its a great looking home. But there are so many issues. And none are being resolved. Our upgraded floors creek due to poor subfloors. Our walkout does not drain. The stairs hold water. Its an accident waiting to happen this winter. Our...
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1.0
#1134079
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We had a new home built and moved in July 5th. No repairs were done from walk thru. The house was a disaster. Walls needed to be painted, screws out of locks windows not closing and doors all cracked and chipped. My floor was all chipped and my cabinets were not...
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3.6
#1120039
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Richmond American Homes Customer Care Review

Richmond American Homes
#1006244
1.0
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Terrible experience with them living in our house almost 2 years still have not had stuff fixed. Brantner Village Thorton Colorado. Tom Z. president of Richmond American homes. All he does is tell lies. We have went through five warranty people and none of them have helped us out.
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Richmond American Homes Customer Care Review

Richmond American Homes
#797582
1.0
Details
They pass the buck, they said they don't receive written letters, emails, phone calls or text messages. You set a time to sit at home waiting for trades to do punchlist and no one shows up. No transition from construction to customer care.
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Richmond American Homes Construction Review

Richmond American Homes
#794630
They build homes lacking basic items like light fixtures in master bedroom, living room, also no medicine cabinets! Shame on them!
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Richmond American Homes Homebuying Review

Richmond American Homes
#759713
2.2
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After 14 1/2 months we still don't have a home. They have made ever excuse possible exempt taking ownership of their failures. Mismanagement they have mastered this includes VP's that won't call you back to site personnel.
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Richmond American Homes - Nightmare No Faith in Builder at All
Poor communication Failure 2 supervise Sub Contractors M Poor Leadership / Poor management No Quality Controls Tried 2 pull a fast one by charges us for modification of $2099 and not build 2 specs as we requested 4 ADA for front door requirement door frame of 3.6 or 41...
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1.0
#1118216
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We were not approved for financing, they are refusing to give us our down payment back. They will not return any phone calls. Then they tried to get us to esign a document FORFEITING our down payment citing it was "FAILURE TO COMPLY". It was even cosigned by a sales...
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I didn't like
  • Lack of communication
#1104507
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Brand new home, 2016. I've been through three home warranty reps. My first noticed the driveway and said that would be taken care of. The second never wanted to talk to me about it and kept redirecting our. Onvetsations to the interior issues. Then just past 1 year as...
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#1103167
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Richmond American Homes - Fixing issues after move in
First off the sales guy acted like a used car salesman for about 75% of the time we interacted with him either in person or on the phone. We should have known from the start not to move forward with contracting to build a new house with Richmond from the experience...
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1.3
I didn't like
  • Aris the construction guy
  • Warranty company
#1090039
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I closed on my RA home in April of 2014. Since then, My GE appliance double oven burned out, 900.00, my base boards are pulling away from the wall, my stucco is cracking all over the outside, My light switch to the front door area, broke so I went to switch it, there...
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1.0
#1073691
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where do I begin, workers ruin my furniture with paint , box of tile that was given to me after I close is all cracked I request a new box for 9 mos no response then they tell me they don't make my tile anymore , no such thing as warrantee with these people, poor...
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1.0
#1066290
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Contact Richmond American Homes

Mailing Address:
M.D.C. Holdings, Inc.
4350 South Monaco Street
Denver, CO 80237
Phone:
(303) 773-1100
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When we moved in, about a month in the carpet fibers started filling the vac cleaner. Come to find out that Richmond American had a history of installing cheap builders carpet, knowing it would have to be replaced almost immediately. When we complained they sent their...
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#1062847
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