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Folks, this company has been building garbage and providing poor customer service for 20 years. My Richmond American house was built in 1994 and...the windows weren't caulked, the sump pump discharge pipe wasn't glued, half the interior doors would bind when you close them, the drywall is cracking in corners in various places. Not to mention the box bay window that constantly leaks when it rains no matter what you do to fix it. They also used flat latex paint (should have been semi-gloss or gloss) on top of regular drywall (should have been greenboard) in the shower stall.

They even managed to avoid having to spend money for plywood sheathing by using foam board on top of the interior wall studs!

Shoddy construction is just a fact when you're dealing with Richmond American. Always has and always will be, at least till they go out of business. (We could only hope).

Location: Gaithersburg, Maryland

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