Richmond American Homes Complaints and Reviews

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Richmond American Homes
Main address: 4350 South Monaco Street 80237 Denver CO
303-773-1100, ,
  • 49 complaints
  • $76K claimed losses
  • $1.6K average
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  • Aug 24
  • Home Construction and Repair
  • Home Quality
  • 295

First salesperson lied through his teeth just to get us to sign. Told us extras were included and I asked twice. after we say our house being built nothing was there that we expected. They settled with us and gave us almost what we were promised. He eventually got fired. House was promised around Thanksgiving. More like end of January. The house was not touched for months and all we got was... Read more

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  • Jul 12
  • Home Construction and Repair
  • Colorado Springs, Colorado
  • Poor Quality
  • 218

Do not buy a Richmond home. Run from this builder the worst in the business. Zero quality and warranty issues will never be completed. Zero customer service.... Wood flooring is a joke with gaps big enough to fit nickels and quarters in the gaps, carpet has seams where seams should not be, driveway issues, stair way issues. They seem to have an excuse for everything. They were very disrespectful... Read more

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  • Jun 13
  • Home Construction and Repair
  • Draper, Utah
  • Deck Railing
  • 123

Very bad experience . The railing of my deck is extremely unstable. We lost an $800 bbq that fell off our deck because of the poor support. Someone came by to fix the railing but it turns out that it's even more unstable than before. It's been now a month since we have put in a request and we still haven't had anybody come over to fix it! Read more

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  • May 27
  • Home Construction and Repair
  • Baltimore, Maryland
  • Air Conditioner Repair
  • 153

Hello we had a house built 8 yrs ago in Abingdon md we recently have experienced 2 problems 4 weeks ago we had a rain storm and I cam home to a leaking family room and found the problem do be the bump out extension wasn't sealed correctly. 2nd the air condition has had be serviced on serval occasions and it's not even 8 yrs was just serviced 7 months ago and tried to use... Read more

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  • Apr 06
  • Home Construction and Repair
  • Denver, Colorado
  • Slow Service
  • 224

My wife and I had a house built by Richmond Home, they told us it would take six months from January 30, 2013. *** Ty Pennington can build a house in 7 days!!! What the *** is the problem. Building a house is not rocket science. We finally closed in October of 2013. We were told by our sales person that the contractor that was building our house was no longer there and there was a delay in... Read more

Was this review helpful? 2 3


  • Feb 23
  • Real Estate
  • Tucson, Arizona
  • Real Estate Contract
  • 330

This is our first home. When I seen my house built I was excited but, a nervous and not comfortable. After reading all these reviews about Richmond Homes I thought I was the only one treated different. Made me feel a little less stress cause I'm still in the process of incomplete closing. We have been lied too. Richmond is not sticking to the contract as promise. No one is calling us to do our... Read more

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  • Feb 12
  • Home Construction and Repair
  • Gaithersburg, Maryland
  • Poor Construction Services
  • 204

Folks, this company has been building garbage and providing poor customer service for 20 years. My Richmond American house was built in 1994 and...the windows weren't caulked, the sump pump discharge pipe wasn't glued, half the interior doors would bind when you close them, the drywall is cracking in corners in various places. Not to mention the box bay window that constantly leaks when it rains... Read more

Was this review helpful? 3 1


  • Jan 01
  • Home Construction and Repair
  • Unfinished Home
  • 229

We were forced to closed on an unfinished home. Several of the issues have to do with construction and are not covered with warranty. We have been in our home for almost two months now. We have yet to get these issues fully addressed. No one seems to care and the Warranty Representative Nicholas Scaranda ( is an incompetent, worthless 20 something year old who takes his... Read more

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  • Nov 28, 2013
  • Home Construction and Repair
  • Las Vegas, Nevada
  • House Purchase
  • 321

Caution Consumers thinking about using Richmond American Homes Below are the facts with regard to our experience with Richmond American Homes. HOME BUYERS BEWARE We were purchasing a new home for a March 2014 relocation to Las Vegas. We really liked the Providence Area in NW Las Vegas. We found Richmond American and the Highgate development. The Paige floor plan was exactly what we desired. But... Read more

Was this review helpful? 5 1


  • Aug 26, 2013
  • Home Construction and Repair
  • Las Vegas, Nevada
  • Concrete Driveway
  • 184

Its new house. The have warranty for 10 years but they lie and dont wanna cover the water leak. I am taking the lawyer . I done. Cant deal with idiots. Ac issue, driveway issue, pipe crack, backyard land not straight. oven pipe issue........................... Not professional. Stay away from homes which built by Richmond American homes I feel sorry for people who bought those house and... Read more

Was this review helpful? 3 1
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